I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Would have no hesitation staying here again! I am pleased to learn you had a good stay with us at Sofitel London Heathrow. Beautiful hotel with great airport access although i did find finding the hotel from the terminal a little difficult to start with. jamesfD325PO 21/01/2021 TripAdvisor review. The staff were really nice and polite, Paul R. Business - 17/01/2021 Confirmed reviews ALL. This is not the standard we aim to provide here and I have shared this with our housekeeping management team to follow up with internally. It takes around 6 minutes from leaving the terminal to arriving at reception and is a very straightforward route. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Customer review rating 4.5/5 44,140 reviews, I can take advantage of the Members' rate, French luxury and local cuisine in the world's most exciting city. La Belle Epoque - Sofitel London Heathrow Menu. When we checked in the staff were excellent and offered us a package that include a COVID test done overnight. Mrs J. C. Solo - 18/01/2021 Confirmed reviews ALL. Sofitel London Heathrow: Amazing, excellent breakfast buffet - See 15 209 traveller reviews, 2,514 candid photos, and great deals for Sofitel London Heathrow at … Contact Us La Belle Époque Sofitel London Heathrow Terminal 5 London Heathrow Airport Hounslow TW6 2GD The Sofitel Heathrow Terminal 5, a member of the Arora Group, has launched a Test & Rest package. All guests who book directly with us should receive an automatic email invitation for the online check in . It is always a pleasure to receive positive feedback. Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state-of-the-art health spa and gym, and a choice between 605 incredible rooms. Jhleamy Solo - 17/01/2021 Confirmed reviews ALL, I had to have a Covid test done before leaving the UK so booked the test the day before my flight. Whether you're after French cuisine or a good cup of tea, the Sofitel at Heathrow terminal 5 can provide it with style. Room was very excellent just a shame that all the amenities were closed due to Covid. Both bars serve a variety of drinks too, perfect for those pre-flight jitters. Whichever you choose, you're sure for a delicious meal. Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary bottled water. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Paul R., Thank you for taking the time to review our hotel following your recent stay with us. Central London is also just 21 minutes by train from Terminal 5 Rail Station, which is a 5-minute walk away. In the evening, the restaurant comes alive with several "theatre kitchens" where you can see your food cooked right in front of you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Jenny Solo - 16/01/2021 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. The former specialises in French cuisine, while the latter serves fantastic breakfasts. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. I will make sure to share your comments with our entire front of house team. A must for a magnifique stay. Tea 5 is a relaxed cafe venue where you can stop to enjoy afternoon tea along with a beautiful cake or pastry made by the hotel’s own pastry chef, or you can be Parisien and have morning coffee with a Madeleine cake. We stayed at the Sofitel Heathrow Terminal 5 and decided to eat at the “La Belle Époque” I booked via Bookatable and got the six course taster menu for £59 each and we decided to also having the wine pairing menu at £39 each This... is one of the best most reasonable 2 Rosette meals we’ve had and it was very generous in both the food and wine department Highly … So much nearer and top quality service and accommodation. The restaurant is open for breakfast from 6.00am until 10.00am, 11.00am on weekends. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Dennis E. Solo - 19/01/2021 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Dinner is from 6.00pm until 10.00pm. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Marian S., Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. The bar is open Monday - Friday from 2pm - 10pm and Saturda… We advertised test pick up at 8pm in the evening as this time is always the same. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport. On Saturdays the restaurant opens only in the evening, and it is closed on Sundays. Sofitel London Heathrow, connected to Terminal 5 at Heathrow, is an upscale, trendy 4-star hotel with a convenient location for business meetings and conferences. I am very pleased we could offer you an comfortable and safe stay during this uncertain time of Covid19. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bath Road, Hayes restaurants, Bath Road, Heathrow restaurants, 130 West End Lane, Hayes restaurants, Bath Road, West Drayton restaurants, West Drayton restaurants, Yiewsley restaurants, Feltham restaurants, Hounslow restaurants, Open from 7am until 6pm. Thomas F. Couples - 16/01/2021 Confirmed reviews ALL. The hygiene was top priority and it worked well to make my visit great. I will make sure to share your comments with our entire front of house team. You could also stay here if you wanted to travel from terminals 2 and 3, as it is an easy and free ride on the Heathrow Express. LCD televisions come with … We checked in because BA had not allowed us to board our flight in time so we got bumped to the next day. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The organisation of the covid test was the only reason I stayed there. One of our top picks in Hillingdon. Managed the covid situation very well. Anne Solo - 18/01/2021 Confirmed reviews ALL. Vivre: BREAKFAST AT VIVRE RESTAURANT, SOFITEL HOTEL HEATHROW - See 709 traveler reviews, 153 candid photos, and great deals for Hounslow, UK, at Tripadvisor. I will make sure to share your comments with our entire front of house team. Just through the door and on the left is a shelf with a few facilities to make tea (and possibly coffee)… Sofitel Heathrow T5 King Size Room …directly ahead is the main living/sleeping area… Sofitel Heathrow T5 King Size Room …and to the right is the bathroom (which I’ll come to in a moment). Christina G. Families - 16/01/2021 Confirmed reviews ALL. El Sofitel London Heathrow ofrece un total de 605 habitaciones para no fumadores, incluyendo 27 su ites, 45 salas de reuniones, dos restaurantes, dos bares y un salón de té, así como una gran variedad de opciones para comidas privadas. Menu (including prices) for Vivre - Sofitel London Heathrow may have changed since the last time the website was updated. Extra bonus was early checkin and late checkout so you can really spend time here relaxing, not just a night. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear J L., Thank you for taking the time to review our hotel following your recent stay with us. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Pillowtop beds feature Egyptian cotton sheets and premium bedding. As a return guest of ours it is disappointing to learn that your arrival experience has let you down on a number of occasions. See 15,211 traveller reviews, 2,641 photos, and cheap rates for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Sofitel Heathrowoffers two distinct dining options. Whilst the upgrade was welcome, the room aircon failed in the middle of the night which made sleeping difficult. Please enter your feedback in the area below (no more than 750 characters) and then click Submit. Guests can also head to Vivre for fresh live cooking. The bed was very comfy and the room clean and fresh. The hotel also boasts panoramic views of the airport, as well as secure parking for the duration of your stay, making your holiday as stress-free as possible. A review of the Club Millesime at the Sofitel London Heathrow hotel, accessible with Priority Pass.This is a nice lounge addition at the airport for passenger who have some time to kill landside at terminal 5, for example when arriving early in the morning after a longhaul flight. Sofitel London Heathrow With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. I was also upgraded free of charge to a larger room which was greatly appreciated. It is always a pleasure to receive positive feedback. Sofitel Legend has been voted one of the Best Hotel Luxury Brands in the world by Travel + Leisure readers in the coveted T&L World`s Best Awards 2019 edition. We are glad that you enjoyed your stay and hope to see you again very soon. Were very pleased with our stay and the treatment from the hotel. It is a shame that all hotel amenities were closed due to the pandemic but completely understandably. Efficient and easy check in with clear instructions on how to order in food. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. Central London can be reached with direct train services from Heathrow Airport.The hotel boasts panoramic views of the airport thanks to its location.. All of the spacious air-conditioned … The restaurant opens for lunch from 12.00pm until 2.30pm and for the evening meal from 6.00pm until 10pm. Restaurants near Sofitel London Heathrow, Hounslow on Tripadvisor: Find traveller reviews and candid photos of dining near Sofitel London Heathrow in Hounslow, United Kingdom. I could have arrived at the hotel earlier had I known. Book Sofitel London Heathrow, Hounslow on Tripadvisor: See 15,211 traveller reviews, 2,641 candid photos, and great deals for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Optic fiber technology provides the highest possible speed of Internet connection. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. To access it, you go to the lifts for the short term carpark and go down to level 1. Easy to find, most pleasant welcome on arrival, room perfect, room service excellent! *CLOSED TILL FURTHER NOTICE* Settle into a sofa at the Tea Salon and select from 31 teas from around the world. The food was delicious!!! LCD televisions come with premium digital channels and pay movies. Ideal for an informal meeting or quiet break from Heathrow. We generally receive wonderful compliments on our Sofitel 'MyBed' so it is disappointing to read that you felt the opposite. I would like to thank you for your kind feedback and we look forward to welcoming you back for another stay very soon. Waiters will serve you with tea or coffee at your table. Stayed one nice, found the whole experience extremely satisfying. The lockdown meant there was not any opportunity to enjoy the facilities. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Dennis C E., Thank you for taking the time to review our hotel following your recent stay with us. Discover a magnifique selection of champagne, unique fine wine and a large variety of gins in a chic setting. Dear jamesfD325PO, Thank you for taking the time to share your comments with the Trip Advisor community. From 8.00am on weekends. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Sofitel Heathrow T5 King Size Room. Choices include a fresh pizza oven, Chinese wok cookery, a grill or a deli. It is always a pleasure to receive positive feedback. Express lunches, private dining and a Chef's Table are available. I will do it again soon, Penelope P. Solo - 16/01/2021 Confirmed reviews ALL. It is an icon with title Cross. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Aisha L., Thank you for taking the time to review our hotel following your recent stay with us. Pillowtop beds feature Egyptian cotton sheets and premium bedding. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Zomato.com does not guarantee prices or the availability of menu items at Vivre - Sofitel London Heathrow. It is always a pleasure to receive positive feedback. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Olawale B., Thank you for the great review of our hotel! I will make sure to share your comments with our entire front of house team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A delight to stay here. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Keith R., Thank you for taking the time to review our hotel following your recent stay with us. With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Marja_Liisa T., Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Christophoros C., Thank you for taking the time to review our hotel following your recent stay with us. We do have an online check in option which allows you to complete your personal information and payment details prior to arrival to save time - online keys will then be ready at the desk for collection. This was the perfect substitute - newest to T5. It is always a pleasure to receive positive feedback. However I am sorry to learn that you did not find the mattress comfortable in your room and will escalate this to our housekeeping management team to follow up internally. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway.It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. Whether you're all stiff and sore from a long-haul flight, or you fancy a spot of pre-holiday indulgence, The Spa at Sofitel London Heathrow has packages and pools to help you feel your best. Please contact me directly for your future stay and I will do my best to oversee your reservation. For your future stay I would like to offer your a complementary upgrade to one of our luxury rooms when booking one of our classic rooms. Everything about this stay was excellent except for the mattress (which was very uncomfortable). Guests can enjoy the hotel's two restaurants, in the shape of La Belle Époque and Tea 5. Olawale Solo - 18/01/2021 Confirmed reviews ALL, Ms Solo - 18/01/2021 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A very modest gesture of points was offered as an apology. With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. Everybody worked extremely hard to ensure I was safe, and everything was geared to dealing with the virus, with special attention to make sure guests were fed and watered. Extremely slow check in - as usual. As stylish as it gets. My existing reservation at another Heathrow hotel was canceled. “Test and Rest” package prices at Sofitel London Heathrow start from £179 at weekends or £199 mid-week and include accommodation and testing, which is excellent value, given you can easily pay £150-£250 for a private Covid test. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Room service was lovley. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. It is always a pleasure to receive positive feedback. All Food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Lumpy mattress Shaving mirror falling off the wall as usual. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear J C., Thank you for taking the time to review our hotel following your recent stay with us. I am sorry to read about your experience , I will share your comment with relevant manager to improve service offering. Sofitel London Heathrow T5. The hotel's two fine restaurants and trendy cafe would be worth a visit by themselves, let alone when you're already staying upstairs! The Sofitel is connected to T5 by a walkway and is well signposted. Book Sofitel London Heathrow, Hounslow on Tripadvisor: See 15,184 traveler reviews, 2,641 candid photos, and great deals for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Valerie H., Thank you for taking the time to review our hotel following your recent stay with us. Sofitel London Heathrow, connected to Terminal 5 at Heathrow, is an upscale, trendy 4-star hotel with a convenient location for business meetings and conferences. I decided to stay at the hotel for convenience and glad that I did. *CLOSED UNTIL FURTHER NOTICE* Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. Insufficient staff who were all working as hard as possible. Arrive at Sofitel London Heathrow, an award-winning hotel that combines luxurious comfort with a convenient location at the world's busiest airport. I will share your comments with our team. I will share your comments with our team. Hotel location is fantastic. With 45 unique meeting spaces, the hotel can accommodate up to 1300 attendees. We had lots of luggage and despite asking for assistance at check-out this failed to materialise so we had to lug 7 suitcases ourselves. I am also glad to read that you were satisfied by the quality of your bedroom, I appreciate your feedback in regards of the signage at the Heathrow Airport but due to the Heathrow rules we have restricted numbers of signage that we are allowed to provide .. Great stay, clean and felt very safe and well looked after despite covid restrictions. Send us your feedback. Breakfast is dizzyingly-varied buffet of breads, pastries, fruits, yoghurts, cereals, preserves, juices and cooked breakfast items. It is always a pleasure to receive positive feedback. All 605 rooms meld high-end technology with an elegant design. A pillow menu is available. Whichever you choose, this is where your holiday begins. It’s a relaxed and comfortable setting to enjoy a drink and a light bite. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. On-site leisure facilities, including a gym and spa (spa closed), Two restaurants, with a range of International dishes, Terminal 5 Rail Station is just a 5-minute walk away, Certified Covid-19 PCR saliva based self-administered test kit available, 45 meeting rooms on-site, ideal for business guests, Terminal 5 London Heathrow Airport TW6 2GD london united kingdom, HEATHROW EXPRESS T5 At 0.16km / 0.1 miles, LONDON PADDINGTON At 25.26km / 15.7 miles, LONDON ST PANCRAS At 18.4km / 11.43 miles, All 605 rooms blend high-end technology with elegant design. Sofitel London Heathrow. From AU$183 per night on Tripadvisor: Sofitel London Heathrow, Hounslow. I will make sure to share your comments with our entire front of house team. Head Chef Daren Pavey even has a chef’s table where diners can watch the incredible action in the kitchen through screens, giving you some indication of the level of skill and dedication involved in the food here. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Marja-liisa T. Solo - 18/01/2021 Confirmed reviews ALL. I will make sure to share your comments with our entire front of house team. Convenient easy walkway to T5. Friendly team. Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state-of-the-art health spa and gym, and a choice between 605 incredible rooms. Great location and service. Ideal Heathrow accommodation for families with adjoining rooms available. Enjoy one more shower or a nap before checking out. Sofitel London Heathrow, Hounslow Picture: Vivre Menu - Check out Tripadvisor members' 1,032 candid photos and videos. Whether located in the heart of a bustling city like Paris, London, New York or Sydney, or nestled away in the quieter landscapes of Morocco, Egypt, French Polynesia or Thailand, every Sofitel address is a call to indulge in—and celebrate—the pleasures of life. Address: Terminal 5, London Heathrow Airport, London, United Kingdom, TW6 2GD. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope to see you again very soon . Christmas parties at Sofitel Heathrow. This also meant we had to get new COVID tests done. This means you will be able to take a self-administered COVID test during your stay there included in the price. With 45 unique meeting spaces, the hotel can accommodate up to 1300 attendees. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. *CLOSED UNTIL FURTHER NOTICE* Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Covid-19 screening system behind Arora’s ‘Test and Rest’ programme is HALO, a UK-based biotech firm. The “crème de la crème” of Sofitel, Sofitel Legend addresses bring French art de vivre and elegance to life through each hotel’s own unique heritage and timeless backdrop. Terminal 5 is just a few minutes walk away. I will make sure to share your comments with our entire front of house team. A T. Couples - 19/01/2021 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. ), Aisha Families - 17/01/2021 Confirmed reviews ALL, It was really comfortable and clean. It is always a pleasure to receive positive feedback. You can get some work done in a relaxed and quiet environment, but do not expect too much … It is always a pleasure to receive positive feedback. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Dina Maria Sousa Dos s., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. Refrigerators and coffee/tea makers are provided. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Anne C., Thank you for taking the time to review our hotel following your recent stay with us. Val H. Families - 17/01/2021 Confirmed reviews ALL, Tom C. Business - 17/01/2021 Confirmed reviews ALL. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Staff were very friendly & helpful. The hotel also offers a hair salon, a state-of-the-art health spa and gym, and 45 meeting rooms - ideal for both business and leisure. With attentive waiting staff and exquisite decor, this is a far cry from a traditional hotel restaurant. Let the relaxation begin! I will make sure to share your comments with our entire front of house team. From Spring In Your Step to So Zen experiences, along with mood lighting and stunning decor, you'll be sent off to a place of bliss in no time at all. LATE CHECK-OUT UP TO 5PM (Paying) Prolong your relaxation and opt to keep your room until 5 pm. Available on all hotel packages except those marked, Insurance for pre existing medical conditions, On Saturdays the restaurant opens only in. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow, Dear Peter D., Thank you for taking the time to review our hotel following your recent stay with us. Peter D. Couples - 19/01/2021 Confirmed reviews ALL. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, ibis Styles London Heathrow Airport Hotel, Novotel London Heathrow Airport T1 T2 and T3 Hotel, Novotel London Heathrow Airport - M4 Jct 4 Hotel, Online check-in: Your arrival will be carefully prepared by our team. he tasteful and dramatic La Belle Epoque restaurant offers stunning runway views and delicious fine, French cuisine. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Please provide English decaf tea in the rooms, clarify whether or not the water in the fridge is free, and lastly improve the traditional English breakfast (it was inedible! Menu ( including prices ) for Vivre - Sofitel London Heathrow, Hounslow:! Holiday begins despite COVID restrictions click Submit but completely understandably to find, pleasant! 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